Welcome to the 9wickets Help Center
Need assistance? You've come to the right place. Whether you're looking for information about your account, deposits and withdrawals, game rules, or technical support, our Help Center is here to guide you every step of the way. Browse our topics or reach out to our support team for personalized help.
Hi. How can we help you?
- Is my personal data safe and secure?
- Customer support is unreachable. What should I do?
- Can I use the 9wickets APP/Mobile Site with my existing username and password?
- Does my registered name with 9wickets have to be the same as the name on my identification document and account(s) used in depositing/withdrawing?
- How to change my email address/ phone number?
- What should I do if I forgot my email address/ phone number?
- How to verify my account?
- Why can’t I login to my account?
- How can I change my account password?
- Why am I not receiving password reset emails?